Privacy Policy

How we collect, protect, and handle guest information and booking data.

1. Information We Collect

We collect personal information such as name, phone number, email address, and check-in dates when you submit an enquiry form or make a booking through our BookOne PMS booking engine.

2. How Information Is Used

Your information is strictly used for booking confirmation, payment processing, sending stay reminders, and delivering wedding planning assistance. We do not sell or trade guest data to third-party advertisers.

3. Data Security

All online transactions and guest data processed via BookOne PMS adhere to industry-standard SSL encryption and secure payment protocols.