Cancellation & Refund Policy

Clear rules governing stay cancellations, date rescheduling, and refund processing.

1. Cancellation Timelines & Refunds

• 12+ Days Prior to Check-in: Full refund or 100% credit voucher for future dates.
• 6 to 11 Days Prior: 50% refund or credit voucher.
• Less than 6 Days Prior: Advance payments are non-refundable.

2. Date Rescheduling

Date rescheduling is permitted free of charge if requested at least 10 days prior to check-in, subject to room availability for the requested new dates.

3. Refund Processing

Approved refunds are processed back to the original payment source within 7–10 business days.