Question 1

What is the advance payment required to block dates?

Accepted Answer

A 50% advance payment of the total estimated amount is required to block preferred dates for weddings, private events, or stay bookings. The remaining balance must be cleared before check-in.

Question 2

What are the standard check-in and check-out timings?

Accepted Answer

Standard Check-in is at 2:00 PM and Check-out is at 11:00 AM. Early check-in or late check-out requests are subject to room availability and prior approval.

Question 3

What is the cancellation and rescheduling policy?

Accepted Answer

For cancellations made 12+ days prior to check-in, a full refund or credit voucher for future dates is issued. For cancellations within 6 days of check-in, advance payments are non-refundable. Rescheduling is subject to date availability.

Question 4

Is outside catering permitted for wedding package bookings?

Accepted Answer

No, outside catering is not allowed for package bookings. Our in-house culinary team provides complete multi-course meal spreads (Lunch, Hi-Tea, Evening Starters, Dinner, and Breakfast) customized to your preferences.

Question 5

Are external decorators and event vendors allowed?

Accepted Answer

Yes, external decorators, event managers, and sound vendors are welcome, provided they receive prior approval from resort management to ensure smooth coordination.

Question 6

Is there a restriction on music hours for evening events?

Accepted Answer

We offer unlimited music hours for Sangeet and Cocktail events when booking private estate takeover packages, adhering to standard local noise regulations.

Question 7

What amenities are included in all rooms?

Accepted Answer

All guest rooms include Air Conditioning, Free High-Speed Wi-Fi, Flat-Screen TV, Geyser for hot water, Room Service, Housekeeping, Fresh Towels, Premium Toiletries, and Power Backup.

Question 8

Is government ID required at check-in?

Accepted Answer

Yes, valid government-issued photo ID (Aadhaar, Passport, Driving License, or Voter ID) is mandatory for every staying guest at check-in. PAN cards are not accepted.

Question 9

Are pets allowed at the resort?

Accepted Answer

Currently, pets are not allowed on the resort property to ensure comfort and safety for all guests.

Question 10

What meal spreads are included in the package tiers?

Accepted Answer

Packages include 5 meals per day: Lunch, Hi-Tea, 2 Evening Starters, Dinner, and Breakfast. Live food counters and custom dishes can be added upon request.

Question 11

Does the resort serve both vegetarian and non-vegetarian food?

Accepted Answer

Yes, our in-house restaurant serves delicious local Maharashtrian specialties as well as North Indian, Chinese, and Continental options in both vegetarian and non-vegetarian menus.

Question 12

What are the swimming pool timings?

Accepted Answer

The swimming pool is open 24x7 for staying guests when booking destination wedding estate packages, and from 7:00 AM to 9:00 PM for standard leisure guests.

Question 13

How far is the resort from Mumbai and Pune?

Accepted Answer

The resort is conveniently located in Karjat — approximately 75 km (1.5 to 2 hours drive) from Mumbai and 100 km (2 to 2.5 hours drive) from Pune via the Mumbai-Pune Expressway.

Frequently Asked Questions

Everything You Need to Know

Ready to Plan Your Mountain Estate Wedding or Stay?

Frequently Asked Questions

Everything You Need to Know

Ready to Plan Your Mountain Estate Wedding or Stay?